Practice News & Blogs

Delay to Start of Flu Vaccination Programme

We regret that we have been advised by our Flu vaccine supplier that delivery dates are delayed and they cannot yet confirm our revised delivery dates due to the transport/HGV driver difficulties. In view of this, NHS England has instructed us all general practices NOT to book Flu vaccine clinics at this stage.

We apologise to our patients for this situation, especially for those who have already booked flu vaccination appointments. Unfortunately, the delivery issues are completely outside of our control. We hope to be able to provide an update by the end of September and to schedule clinics rapidly from then.

Urgent News About Blood Tests-Updated 27/08/2021

There is a national shortage of blood bottles, which is expected to last until at least 17th September 2021. This is affecting every healthcare service provider.

We have therefore been told by the NHS to postpone all non-urgent blood tests.

We will:

  • Review all of the required blood tests to determine those that can safely be delayed
  • Advise you if we feel that you urgently require having blood taken to assist your treatment
  • Add your name to a waiting list to rearrange your blood test
  • Advise you when the situation changes

We are extremely sorry for the inconvenience.

This is something that is completely out of our control

Concerns over a new App which allows calls/video calls called “monkey”.

We have been advised of a new app called 'Monkey' which allows the user to make video calls to strangers. Once a conversation is finished, the user clicks next and it will then connect them to a different user which could be someone from anywhere in the world. The website states that users must be 18 plus but there is no age verification on either platform meaning anyone could download it. If users use the website from a desktop, they don't need an account to sign in and chat to people, but users of the app will.

The app is currently only available on android devices. Whilst testing the platform, reviewers found that every second or third video was of a overtly sexual nature and prompted attempts to interact. There are countless examples of adverts for sex, pornography and bestiality.

The unpredictability of the content is likely to increase the shock factor and harmful impact as users have no idea what will appear.

It is designed to attract children - Everything, from the name, to the graphics on the platform suggest this is created to attract children.

In Google Play Store, its description reads 'Make friends and chat to celebrities' and the app has copied TikTok's vertical style video feed. The location of each user is shared publicly (country and town/city) and there is no option to block this. You cannot use the app/website without having your camera on. There are screenshots of Monkey on Instagram as well as Monkey having their own TikTok account meaning young people may be driven to the site.

COVID Restriction Update - 19th July

Throughout the pandemic, we have strived to make Watling Vale Medical Centre as safe as possible for all our patients and staff. We will continue to do so going forward.

As you know we have never stopped delivering care to our patients.  Indeed, we have consulted in higher numbers than we did pre-COVID (face to face, by telephone, by video consultation and via Klinik).  And of course, we have helped to vaccinate 86% of the adult population twice in the last 6 months

Watling Vale Medical Centre has come so far in trying to minimise the impact of COVID and we are sure you understand that we need to keep the surgery as safe as we can for ALL patients.

Therefore, from the 19th of July, nothing will change at the surgery - patients will still be asked to wear a mask, socially distance, and use hand sanitiser in the surgery and staff will continue to wear PPE.  We will continue to use remote consultation tools where appropriate while continuing to see patients face to face where it is of clinical benefit to the patient. Please see for more details: NHS England » NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings.

We do understand that restrictions can feel frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the COVID vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.  

Thank you for your support.

Watling Vale Medical Centre

#The Abuse Must Stop

This is a short video regarding the real difficulties general practice is facing.

The difficulties are a national issue and none of the surgeries within the Watling Street PCN have been immune to abuse from a small minority of patients.

The abuse has a massive impact on the well-being of our staff.

The newly formed Institute of General Practice Managers has launched a campaign with the tag #theabusemuststop.  They have created a powerful video which we, at Stony Medical Centre, would urge you to watch.  

The video provides a real taste of real life in General Practice. 

Although none of the staff featured in the video work in Stony Medical Centre, they all work in General Practice and all of the scenarios they present (with the exception of tyre slashing) have been experienced by members of the Stony Medical Centre team.

Kindness costs nothing. 

We appreciate that kindness is a two way street; you deserve kindness from us, as much as we deserve it from our patients but please be mindful that the team member you are speaking to may just have put the phone down to a patient who has abused them and finished the call with “it’s your fault if I die”.

Thank you.